Teleagents is one of the nation’s premier call centers. We have extensive experience delivering high-quality, high-touch services for a wide range of clients, as well as marketing a range of in-house products. We are based in Durban, South Africa, but is in the process of establishing offices in the exciting Cape Town. Our Brand Care Specialists represent your brand with a level of knowledge and enthusiasm that results in higher customer service scores, better conversion rates, and higher Average Order Value (AOV). Our focus on product knowledge and quality service adds significant value to your brand. It helps increase revenues and profits, and boosts the lifetime value (LTV) of customers. After all, you’ve created a brand with a good reputation and built an image of a caring, customer focused business, now you’re looking for an outsourced contact center that can deliver the kind of experience with your brand that your customers expect. That’s our core competency, and we believe we do it better and more cost-effectively than anyone else.