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Teleagents Call Center Logo
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Teleagents Vision Statement

Our Vision

To become a leader in the marketing and telesales industry that has earned the trust and respect of our South African community

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Teleagents Mission Statement

Our Mission

To always put our customers’ needs first, both by supplying quality products with real value and also through our interactions with the customers and potential customers we deal with every day.

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Teleagents Business Module

Business Model

Teleagents is a company with roots in the marketing industry, with specific focus on the management of a large call center driven by excellence and the desire to offer consumers quality products that will enhance their lifestyles.

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Teleagents Services

Our Services

Teleagents is a call centre based company that offers:

  • Marketing Services
  • Customer Services
  • Hosting Solution.
  • Set up of Contact Centre
  • Product Development
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Teleagents is one of the nation’s premier call centers. We have extensive experience delivering high-quality, high-touch services for a wide range of clients, as well as marketing a range of in-house products. We are based in Durban, South Africa, but is in the process of establishing offices in the exciting Cape Town. Our Brand Care Specialists represent your brand with a level of knowledge and enthusiasm that results in higher customer service scores, better conversion rates, and higher Average Order Value (AOV). Our focus on product knowledge and quality service adds significant value to your brand. It helps increase revenues and profits, and boosts the lifetime value (LTV) of customers. After all, you’ve created a brand with a good reputation and built an image of a caring, customer focused business, now you’re looking for an outsourced contact center that can deliver the kind of experience with your brand that your customers expect. That’s our core competency, and we believe we do it better and more cost-effectively than anyone else.

Affordable Call Centre Solutions

Tailor-made to suit your needs.